Frequently Asked Questions

We provide a wide range of services including Aesthetic Concierge consultations, 8 Point Face Lifts, CoolSculpting®, Cosmetic Injectables, Dermal Therapies, Hyperhidrosis treatments, Skin Care Products, Skin Laser Rejuvenation, and Skin Tightening. For more details, please visit our Treatments page.

Dermal Therapies refer to a range of treatments designed to rejuvenate and refresh your skin. These therapies use advanced techniques – including chemical peels, exfoliation, and specialised skincare regimens – to improve texture, tone, and overall skin health. Our approach is tailored to your individual needs, ensuring natural, radiant results.

Treatment frequency varies by procedure and individual goals. For instance, cosmetic injectables may require touch-ups every few months, while skin rejuvenation treatments like laser therapy are often done in a series over several weeks. Your personalised consultation will help determine the ideal schedule for you.

Treatment times vary depending on the procedure. Some treatments, like cosmetic injectables, may only take 15-30 minutes, while more comprehensive procedures might require up to an hour. We provide detailed information during your consultation to help you plan accordingly.

Aftercare is crucial for optimal results. Our team provides tailored post-treatment guidance for each procedure, which may include skincare routines, activity restrictions, or follow-up appointments. We ensure you leave with clear instructions for a smooth recovery.

While our treatments are designed to be safe and effective, as with any procedure, there can be minor risks or side effects. These vary by treatment and are thoroughly discussed during your consultation so you know what to expect and how to care for your skin afterwards.

Preparation may differ based on the treatment. Generally, we advise avoiding direct sun exposure and certain skincare products before your appointment. During your consultation, we provide specific pre-treatment guidelines tailored to your chosen procedure.

We prioritise your safety and well-being, ensuring we perform our treatments at the highest industry standard and using only TGA approved products. As members of AMET—the industry’s professional safety network—you can trust that every procedure is delivered with the utmost care and compliance with TGA regulations, which also require clinics to restrict direct incentives towards prescription medicines to ensure you receive only the most appropriate care after a full evaluation.

Your consultation includes a thorough skin assessment and a detailed discussion of your goals. This personalised approach helps us recommend the most suitable treatments for you and develop a customised plan that addresses your specific needs.

Appointments can be booked online or by calling us directly at (03) 5902 8667. We recommend scheduling a consultation online, and we can go from there.  We’ll tailor a treatment plan uniquely for you.

Our clinic is open as follows:

• Monday: By appointment
• Tuesday: 9am – 5pm
• Wednesday: By appointment
• Thursday: 1pm – 7pm
• Friday: 9am – 5pm
• Saturday: By appointment

Our Refund Policy reflects the personalised nature of our treatments. Refunds are considered under specific circumstances only after a full evaluation. For complete details, please review our Refund Policy.

Yes, we understand that plans can change. Please contact us as soon as possible if you need to reschedule or cancel your appointment.

We accept a variety of payment methods including major credit cards, EFTPOS, and other standard payment options. For detailed information, please contact our reception team.

Yes, we believe every client deserves a personalised approach – there is no one size fits all. During your consultation, we discuss your specific goals and develop a tailored treatment plan to achieve natural, stunning results. 

At Hannah Aesthetics, we prioritise natural, age-appropriate results. Our treatments are customised to enhance your natural features without compromising your unique look. During your consultation, we work closely with you to understand your aesthetic goals and ensure that every treatment plan is designed to maintain a natural appearance while achieving the rejuvenation you desire.

Not at all. When performed by experienced professionals, cosmetic injectables are designed to enhance your features subtly while preserving natural expressions. Our team carefully tailors each treatment to your facial anatomy, ensuring a refreshed look that still allows you to move freely and express yourself naturally.